Řízení distribuovaných projektových týmů

Na letošním Barcampu bylo vidět, jak častý jev je vzdálené řízení a spolupráce projektových týmů. Na projektové řízení bylo na Barcampu vůbec pár zajímavých přednášek a diskuzí vhodných pro každého projektového manažera. Podělím se proto o pár postřehů.

Protože je tak časté, že různé části týmů pracují na jiných místech, ukázalo se, jak obrovský důraz je kladený na perfektní komunikaci. Bylo zajímavé slyšet, že na mnoha projektech nedochází k pravidelným schůzkám týmů z různých lokalit, které jsou pro dobrou komunikaci klíčové, ale o to důležitější je zavést a dodržovat pracovní postupy a pravidla a podpořit týmovou práci vhodným nástrojem.

Mezi hlavní komunikační kanály patří telefony, e-maily a instant messangery. Zároveň ale byla snaha najít něco lepšího, co komunikaci sjednotí a ubere (vedoucím projektů i členům týmu) starosti. Dnešní IT projektové týmy se naučily pracovat agilně. Silně se prosazuje blízký kontakt se zákazníkem, předvádění malých již hotových částí a častá prioritizace úkolů, ale nástroje, které se používají jsou stále spíše hledáním cesty.

Např. v Seznamu pracují na agilním vývoji tak, že mají tým v Brně a v Praze. V obou kancelářích mají na stěně skutečné nástěnky a na nich post-ity, na kterých jsou napsány úkoly. To pomáhá ve výměně názorů a nápadů, protože lidé, kteří se u nástěnky společně sejdou, si popovídají. Protože však jsou týmy v Praze i v Brně, mají dvě nástěnky, které potom offline synchronizují pomocí konferenčních hovorů.

Princip je výborný, ale toto offline provedení má i své nevýhody. Dochází k synchronizaci týmů pouze jednou za určité období a týmy pracují různě rychle a nevědí hned, jaký je stav projektu. Při rychle se měnících projektech, kde je nutné postupovat hodně rychle, není toto řešení tím nejlepším a nakonec i v Seznamu potvrdili, že hledají nějaký nástroj, který jim komunikaci pomůže zautomatizovat.

Ideální je takový nástroj, který bude udržovat komunikaci u úkolů a streamovat jí všem členům týmu na jejich soukromé nástěnky. Podobně jako se to děje na Facebooku. Tím se informace rozšíří rychle mezi všechny členy, bude se dít v reálném čase a budou o “debatě” vědět všichni a ne pouze ti, kteří se sešli u nástěnky přibité ke zdi.

V souvislosti s přednáškami na téma vedení projektů ještě doplním, že v Brně budeme opět pořádat semináře na téma Jak úspěšně řídit projekt a zároveň šetřit svůj čas. Registrace je možné provést na webu Abakowiki.

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